Lease Vehicle Maintenance
For complete cover and peace of mind a maintenance package can be included in the contract for a fixed monthly fee
All maintenance packages include all routine servicing, replacement tyres and other repair costs that might be required during the contract and to keep you mobile 365 days a year. This cover is an addition to the standard full UK Manufacturers warranty and at least 12months roadside assistance and recovery that come with all new vehicles.
What does the Maintenance Contract include?
Mechanical and electrical repairs or replacements, including associated parts and labour due to fair wear and tear
Bulbs, Batteries, Exhausts, Cam Belts, Wiper Blades, Alternators & Starter Motor
MOT tests
Unlimited Premium Branded tyre replacements including valve and balance
Free mobile tyre fitting service at a convenient location for you by appointment
No recharges for punctures or damaged tyres (dependant upon finance provider)
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Frequently Asked Maintenance Questions
Below is a list of Frequently Asked Questions covering Maintenance Contracts:
Free Service Booking and Management Service
Free collection and delivery from your home or work address
Free wash and vac
Regular progress updates on repairs
Preferential booking times with urgent repairs prioritise
Downtime managed to a minimum
Accredited garages including dedicated LCV networks (often available out of normal working hours)
Courtesy car upon request
Planned fixed monthly cost
No unexpected maintenance costs
Protection from rising inflation costs
Dedicated qualified technical team to deal with any problematic vehicles
VAT is 100% recoverable on the Maintenance element of your contract for VAT registered businesses.
Repairs or replacements due to driver error or driver induced faults
Repairs due to accident damage
Missing or Broken items e.g. Bent Aerials, Missing Hub Caps
Vandalised and Stolen Wheels and/or Tyres
Damaged windscreen and/or glass replacement
Misfuelling
Lubricant and Fluid Top Ups between service intervals (e.g. Oil Top Ups, Screen wash Top Ups)
You can choose to upgrade your Maintenance Contract to include additional Roadside Assistance & Travel Breakdown cover if needed. This includes the following:
Roadside Assistance Cover 24/7 365 Days a Year
Free European Travel Breakdown Assistance
Free of Charge 24hr replacement vehicle
At home and roadside attendance
Average time to attend 45 minutes with 82% roadside fix rate
AA branded patrols
Repair or Recovery to onward destination
Onward travel e.g. train, taxi and air fares including accommodation for up to 8 passengers
Repatriation back to UK
Onward travel including accommodation
Communications and Translation Service
Foreign Travel Documentation Service (Subject to Document Fee) Valid for 12 Months
Happy Customers
Alexandra Greenwood
Footballer
"Thank you so much for my new car I love it!"
Ian Wright
Footballer and Presenter
"Amazing Service from start to finish, so happy with my car!"
Marcus Rashford
Footballer
"Thank you to the team! - amazing!"
Jack Grealish
Footballer
"Thanks on another car from VIP Gateway, top service"
Vanessa Feltz
TV Personality
"Appreciate the good work. Thank you again. Such a good deal"
Jermaine Jenas
Footballer and Presenter
"Thank you so much, outstanding service from start to finish"
Andy Cole
Ex Footballer
"Always choose VIP Gateway for my cars, easy and hassle free"
Emile Heskey
Professional Footballer
"Thank you so much for my new car, I love it!"
Steve Diamond
Rugby Chairman
"Thanks again guys appreciate the great work"